The new version of Onspot is now online.
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Features

We offer these “add-on” services to enhance your customers’ stay and allow them to travel with complete peace of mind.

Personalization

Personalization is the key to exceeding client expectations and creating memorable, tailor-made journeys.

Define your own policy

We follow your company’s tone of voice and answering preferences to handle all your clients’ inquiries just as you would yourself!

Collaborate

Invite your team and choose what they can access and interact with.

Travel dashboard

See how many of your agency’s clients are departing, traveling and returning today in the blink of an eye.

Notifications

Our notification system ensures that you stay connected and informed at every crucial moment of your clients' travel experiences

Real-time alerts and notifications

You receive real-time, automatic email notifications for each new and updated interactions initiated by your clients. 

Location and context-aware notifications

We send your clients hyper-personalized Whatsapp notifications based on their geolocation and interests and help them fulfill the unbooked segments of their trip.

Client Care 

Our notification system ensures that you stay connected and informed at every crucial moment of your clients' travel experiences

Travel continuity

Premium
Elite
We track your clients’ flight and inform all trip’s constituents in case of delay or cancellation avoiding you and your clients some costly “no-shows”.

Booking verification

Premium
Elite
We verify all reservations and notify you of any inconsistencies/discrepencies, allowing for proactive adjustments up to 7 days prior to your client’s departure date.

Welcome and Goodbye calls

Premium
Elite
We systematically call your clients upon their arrival and before they head back home, helping you gather precious actionable insights.

Crisis management

We help bring more certainty in an uncertain world. We get in touch with your clients and offer undivided support during trip-disrupting events such as natural disasters (fires, floods, etc), demonstrations or population uprisings.

Discover all our services

Download the .pdf and discover everything we offer to your customers
Download the .pdf