On-site assistance & personal Concierge
for the modern independent traveler.

While abroad, have you ever wished you had an English-speaking "travel buddy" with you at all time to help handle any unforeseen problems? OnSpot was specifically crafted to address this problem.


OnSpot offers nothing but the best in individualized attention and personalized service, in your native language, during your travels. Our innovative solution meets all your particular needs through a personalized card, providing both Concierge and Travel Assistance service everywhere you go.


Think of OnSpot as your personal assistant in travel.

Our vision

Our vision is simple yet ambitious:
To provide first-rate in-destination assistance and conciergerie services to travelers during their stay abroad.
To create a modern community of smart travelers.

OnSpot offers personal service for the following situations:
  • Hotel reservations
    (mistakes, cancellations, problems with vouchers, over-bookings, late check-ins, relocations)
  • Car rentals
    (voucher errors, unjustified upgrade, extra charges, vehicle categories, contract extensions and contract explanation)
  • Trip itineraries
    (modifications, weather disruptions, follow-up)
  • Tours and activities
    (general information, address and contact information, reservations and confirmations)
  • Medical, legal support and assistance
    (advice, recommendations, and emergency numbers)
  • Reservations restaurants, tickets
    (special or local event registration, sporting event tickets)
  • Personal assistant service
    (appointment reminders, booking a nanny etc)
  • Lost and found
  • Live translation service & General information
Partners